Terms and Conditions
Terms of Use
You are entirely responsible for any and all activities that occur under your account which is provided to you by
MyFeriwala.com. You agree to notify us immediately of any unauthorized use and of any other breach of security.
Privacy & Security
When you register with MyFeriwala.com we require an email address and additional contact information which are
required for communications regarding orders, queries, Point Jhuri or any other requests and information exchanged
between MyFeriwala.com and you. My Feriwala.com is entitled to protect all personal information in accordance with
local and national data protection and privacy laws. By disclosing your personal information and using
MyFeriwala.com, you consent to the collection, storage, disclosure, processing, use and transfer of your personal
information where necessary by MyFeriwala.com, our data processors, our payment processors, financial institutions
or fraud-risk management authorities. We will not disclose your Personal Data to third parties unless you have
consented to this disclosure. We will disclose your Personal Data if we believe in good faith that we are required to
disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or
other statutory requirement.
Pricing
The price listed on the products on MyFeriwala.com will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any new taxes or duties, or if due to an error or omission the price for the products on the Website is wrong.
Payment
MyFeriwala.com uses Paypal to process your payment. Paypal is an independent company which has their own terms and conditions. We do not hold any responsibility in case of any change in their policy. However, we are obliged to inform you any changes in payments options or process. Conversion rates are solely calculated by Paypal and MyFeriwala.com has no influence on them.
Point Jhuri Designation of Points
The points designated to products in Point Jhuri will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the points designation to take account of any increases in relation to the price of the product, or if due to an error or omission to the points for the products on the website is wrong.
Delivery
We will endeavor to deliver the products within 48 hours within Bangladesh. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 10 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for those products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products. At the time of delivery you or the recipient will be required to validly sign-off on the delivery of the products, after which time the products become your sole responsibility
Returns/Claims
You have a statutory right to a 7 day cooling-off period when purchasing online, which begins on the day that the product is received. If a product is defective or damaged in any way at the time of delivery, the customer must contact the customer service department at info@myferiwala.com or by phone at 88 02 8855615 within 72 hours of receiving the product. MyFeriwala.com will then organize a replacement product immediately. This does not apply to perishable items.
Accordance with Specification
All descriptive matter, drawings, pictures, colors, specifications and advertising on the website are for the sole purpose of giving an approximate description of the products.
Disclaimer of Warranties
The information contained in the website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the website is provided "as is" and "as available" and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the Website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.
Limitation of Liability
To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the Products.
Contract
No contract will subsist between you and MyFeriwala.com a sale to you of any product or service unless and until MyFeriwala.com accepts your order by e-mail confirming that it has dispatched your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time MyFeriwala.com sends the e-mail to you (whether or not you receive that e-mail).
Modification of terms
We reserve the right to change the terms of use or policies regarding the use of the website (including, in particular, those relating to price or availability) at any time and to notify you by posting an updated version of the terms of use on the Website.
General
We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident. Our failure to exercise or enforce any right or provision of the terms of use shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The section titles in the terms of use are solely used for the convenience of the parties and have no legal or contractual significance.
Laws
The terms of use shall be governed by and construed fully in accordance with the laws of Bangladesh. You and we agree to submit to the exclusive jurisdiction of the courts located in Bangladesh. If any provision(s) of the terms of use is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.
Termination
We may terminate the Website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your Account for violation of the letter or spirit of these terms and conditions.